Terms of Service

Effective date: July 23, 2026

These Terms of Service (“Terms”) are an agreement between Polid, Inc. (“Polid”, “we”, “us”), a company incorporated in California, USA, and the business or individual using the Restos platform (“you”). Restos (restos.io) is an online ordering platform that lets restaurants and cafes create a branded ordering website and manage menus and orders (the “Service”). By creating an account or using the Service, you agree to these Terms. If you are accepting on behalf of a business, you confirm that you are authorized to bind that business.

1. The Service

1.1 The Service provides you with a customer-facing ordering website, a management dashboard, and related tools such as menu management, page building, and order notifications.

1.2 We grant you a limited, non-exclusive, non-transferable right to use the Service for your own business during the term of this agreement. You may not resell the Service, copy it, reverse engineer it, or use it to build a competing product.

1.3 We improve the Service continuously and may add, change, or remove features. We may perform maintenance that results in short interruptions.

2. Your account

You must provide accurate information when registering and keep it up to date. You are responsible for safeguarding your login credentials and for all activity under your account. Notify us immediately if you suspect unauthorized access.

3. Plans and fees

3.1 Current plans and prices are described at restos.io/pricing. Where a free plan is offered, we may set reasonable usage limits.

3.2 Fees for paid plans are billed in advance and are non-refundable except where required by law. You are responsible for any applicable sales or similar taxes (excluding taxes on our income).

3.3 We may change prices with at least 30 days' notice; changes take effect at your next billing period.

4. Your content

4.1 You retain ownership of the content you add to the Service — menus, images, text, branding, and business information (“Your Content”). You grant us a license to host, store, display, and transmit Your Content as needed to operate the Service.

4.2 You are responsible for Your Content: that it is accurate (including prices, allergen and ingredient information), that you have the rights to use it, and that it complies with applicable law.

5. Your customers and their data

5.1 Orders placed through your site are contracts between you and your customer. You are responsible for fulfilling orders, handling refunds and complaints, and complying with the food-service, consumer-protection, and tax laws that apply to your business.

5.2 We process your customers' personal data (such as names, contact details, and order history) on your behalf, as described in our Privacy Policy. You are the controller of this data and responsible for providing your customers with any legally required privacy notice. We will not use your customers' data for our own marketing.

6. Acceptable use

You may not use the Service for anything unlawful, deceptive, or harmful; attempt to gain unauthorized access to the Service or other tenants' data; interfere with the Service's operation; or send spam through it. We may suspend or terminate accounts that violate this section.

7. Intellectual property and feedback

The Service, including its software, design, and branding, is owned by Polid and its licensors; these Terms grant you no rights in it beyond the use right in Section 1. If you send us ideas or feedback, we may use them without restriction or compensation.

8. Confidentiality

Neither party will disclose the other's non-public business information obtained through this relationship, except to those who need it to perform under these Terms, or where disclosure is required by law.

9. Term and termination

9.1 These Terms apply from the moment you first use the Service and continue until terminated.

9.2 You may stop using the Service and delete your account at any time. Paid subscriptions end at the close of the current billing period; fees already paid are not refunded.

9.3 We may suspend or terminate your access if you materially breach these Terms, use the Service unlawfully, or fail to pay fees when due. Where practical, we will notify you and give you a chance to remedy the issue first.

9.4 After termination you may request an export of Your Content within 30 days, after which we may delete it.

10. Disclaimers

The Service is provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free.

11. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability arising out of or related to the Service is limited to the amounts you paid us in the 12 months before the claim arose, or USD 100 if you paid nothing. These limits do not apply to your payment obligations or to either party's willful misconduct.

12. Indemnification

You will defend and indemnify Polid against third-party claims arising from Your Content, your products and services, or your breach of these Terms or applicable law.

13. Governing law

These Terms are governed by the laws of the State of California, excluding its conflict-of-laws rules. The state and federal courts located in California have exclusive jurisdiction over disputes arising from these Terms, and each party consents to their jurisdiction.

14. Changes to these Terms

We may update these Terms from time to time. We will post the updated version on this page with a new effective date, and for material changes we will notify you by email or through the dashboard at least 30 days before they take effect. Continued use of the Service after that date constitutes acceptance.

15. General

These Terms, together with the Privacy Policy, are the entire agreement between us regarding the Service. If any provision is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale of our business.

16. Contact

Polid, Inc. (California, USA)
Email: [email protected]